Technical Support
The Enhanced 911 program provides technical support for counties on database and Global Information Systems (GIS).
9-1-1 and Wireless Phones
The E-911 Program Office worked with the wireless phone carriers to develop a system to route the wireless 9-1-1 calls by cell site. Calls from those sites that are aimed at the major highways, route to the Washington State Patrol. Calls from sites aimed at local jurisdictions are now routed to the 9-1-1 centers who dispatch for the local police departments. Over 97 percent of wireless 9-1-1 calls are now being routed to the police agency that provides service for the area from which the 9-1-1 calls are made.
Be Informed About Your Phone Set
Wireless Phones Can Create Problems for Both You and 9-1-1
Wireless Phone Emergency Lock Out and Accidental Misdials
National Emergency Number Association (NENA) Master Glossary of 9-1-1 Terminology
Wireless Service Agreement
- Cricket Communications
- Inland Cellular Telephone Company
- Nextel West Corporation
- Rural Cellular Corporation
- Sprint PCS
- Sprint Nextel Post Merger (Word)
- Sprint Nextel Post Merger (PDF)
- T-Mobile USA
- United States Cellular
- Verizon Wireless
WirelessPhase II / Service Agreement
Phase II/Service Agreement Status worksheet Excel (136 KB)
For more information, please contact the Network and Database Administrator.
Download Microsoft Word Reader 
Download Adobe Acrobat Reader 

