Enhanced 911 (E911) Training Dates and Locations
Registration for the following TTY and Effective Communication Training classes via e-mail dplatt@hsdc.org or phone 206.323.5770 or 866.757.7487 voice or 206.338.1275 TTY or FAX 206.328.3871 unless otherwise noted.
2012 Training Dates:
May 16, 2012 - Wenatchee, WA
TTY and Effective Communication Access Refresher Training offered in Aberdeen.
- What is VCO?
- What is the best way to call people with hearing loss and speech disability?
- Is it true that handling 9-1-1 calls via relay services is considered as direct call?
- Does American Sign Language have a written form?
Come to the training to find out! Three free refresher trainings on TTY and effective communication access to Deaf, Deaf-Blind, Hard of Hearing and Speech Disabled callers are being offered to primary and secondary PSAP and WSP Tellecommunicators in Wenatchee on Wednesday, May 16, 2012. See below for times and location.
Please register before or on Thursday, May, 10, 2012.
TIME:
- 0900 - 1100
- 1100 - 1300
- 2100 - 2300
LOCATION:
RiverCom
Conference Room - 3rd Floor
140 S. Mission Street
Wenatchee
Dispatch: 509.663.9911
The refresher class includes:
- review of relay services used by Deaf, Deaf-Blind and Hard of Hearing people
- demonstration of video and internet protocol relay services
- review of information presented in the first-time training
- Discussion on ASL gloss
The refresher class can be modified based on the needs of attendees. When you register, please state what area you would like to review and/or learn more about.
Please RSVP at least four working days prior to the training and/or for more information, e-mail Donna Platt, Manager, Emergency Education Program at dplatt@hsdc.org, Fax 206.328.6871; Phone 206.323.5770 or 866.757.7487.
June 5, 2012 - Port Angeles, WA
TTY and Effective Communication Access Training offered in Port Angeles.
- What telephone equipment do people with hearing loss and speech disability use to call 9-1-1?
- What is VCO?
- What will you do with the silent call?
- What is the best way to call people with hearing loss and speech disability?
- Is it true that handling 9-1-1 calls via relay services is considered as direct call?
- From whom can youget assistance with American Sign Language Translation?
Come to the training to find out! A free initial training on TTY and effective communication access to Deaf, Deaf-Blind, Hard of Hearing and Speech Disabled callers is being offered to primary and secondary PSAP and WSP Tellecommunicators in Port Angeles on Tuesday, June 5, 2012 from 10:00 AM to 2:00 PM See below for location.
Please register before or on Thursday, May 31, 2012.
LOCATION:
Port Angeles Police Department
321 East 5th Street
Port Angeles, WA 98362
360.417.4971
The initial cultural training includes:
- an overview of callers (Deaf, Deaf-Blind and Hard of Hearing, Speech Disabled)
- how to communicate with these populations via TTY, phone and relay services
- technologies and relay services used by Deaf, Deaf-Blind and Hard of Hearing people
- American Sign Language (ASL)
- TTY Protocol
- ASL/English translation exercises
- Hands-On TTY practice
Please RSVP at least four working days prior to the training and/or for more information, e-mail Donna Platt, Manager, Emergency Education Program at dplatt@hsdc.org, Fax 206.328.6871; Phone 206.323.5770 or 866.757.7487.
June 12, 2012 - Tacoma, WA
TTY and Effective Communication Access Training offered in Tacoma.
- What telephone equipment do people with hearing loss and speech disability use to call 9-1-1?
- What is VCO?
- What will you do with the silent call?
- What is the best way to call people with hearing loss and speech disability?
- Is it true that handling 9-1-1 calls via relay services is considered as direct call?
- From whom can youget assistance with American Sign Language Translation?
Come to the training to find out! Two free trainings (initial and refresher) on TTY and effective communication access to Deaf, Deaf-Blind, Hard of Hearing and Speech Disabled callers is being offered to primary and secondary PSAP and WSP Tellecommunicators in Tacoma on Tuesday, June 12, 2012. See below for times and location.
Please register before or on Wednesday, June 6, 2012.
TIME:
Initial training at 1000 - 1400
Refresher class at 1430 - 1700
LOCATION:
Tacoma Area Coalition for Individuals with Disabilities (TACID)
6315 South 19th Street
Room 21
Tacoma, WA 98466
Front Desk: 253.565.9000
The initial cultural training includes:
- an overview of callers (Deaf, Deaf-Blind and Hard of Hearing, Speech Disabled)
- how to communicate with these populations via TTY, phone and relay services
- technologies and relay services used by Deaf, Deaf-Blind and Hard of Hearing people
- American Sign Language (ASL)
- TTY Protocol
- ASL/English translation exercises
- Hands-On TTY practice
The refresher class includes:
- review of relay services used by Deaf, Deaf-Blind and Hard of Hearing people
- demonstration of video and internet protocol relay services
- review of information presented in the first-time training
- English/ASL translation exercises
The refresher class can be modified based on the needs of attendees. When you register, please state what area you would like to review and/or learn more about.
Please RSVP at least four working days prior to the training and/or for more information, e-mail Donna Platt, Manager, Emergency Education Program at dplatt@hsdc.org, Fax 206.328.6871; Phone 206.323.5770 or 866.757.7487.